Terms & conditions

MIDLANDS WHOLESALER LIMITED puts in just as much effort to ensure that our valued clients are happy and cultivate lasting friendship relationships among them. We ask that you read over our terms and conditions to avoid any disagreements in the future.

The Execution of Contracts

A signed contract goes into immediate effect. We recommend to each one of our customers that they read through each page of the deal. The only way any later revisions can be agreed upon is between both parties and only with management’s permission.

We recommend that purchasers carefully review each page of a contract before signing it because the ramifications of a signed contract are immediate. Any changes made after the fact are regarded to be null and invalid.

Proforma Invoice

Every buyer is responsible for making themselves aware of the fact that proforma invoices are NEVER sent before both the seller and the buyer have reached an agreement. After this has been issued, the payout is expected to be made within a maximum of five business days.

Buyers HAVE to be aware that PROFORMA invoices are NEVER produced prior to both parties reaching an agreement. The payment is scheduled to be completed within seven business days as soon as they are issued.

Transmission Via Telegraphic

After the buyer has finished making the payment, we ask that they send us an e-mail including a copy of the deposit slip so that we can keep a record of it. We are going to wait until the money appears in our bank before continuing. When this is complete, we will process the order, and once that is done, we will get started on the shipment process.

Transportation & Delivery Services

Immediately following the departure of the cargo, a scanned copy of all necessary shipping papers is sent to the customer via e-mail. These documents’ originals are either delivered by DHL and/or FeDex, UPS, depending on which service is more cost-effective. The buyer will now take a seat and await for the products to be delivered at this stage. The transaction was concluded once we had received the goods.

shipping-worldwide\payment

Our payment rules require that all payments be made via bank transfer only. Existing customers are the only ones for whom we will take either a Letter of Credit (L/C) or a Bank Guarantee. Immediately following the departure of each shipment, a scanned copy of all shipping documents is e-mailed to the buyers, and the originals are either delivered by DHL and/or FeDex, UPS, etc.

REFUNDS:

Should there be a cancellation or disagreement after payments have been made, you have up to three weeks to request a refund from us. Depending on the trade, certain refunds are for the full amount. If the transaction is canceled or there is a dispute after payments have been made, we will issue a refund within a maximum of two to three weeks. Depending on the trade-in, certain reimbursements are for the whole amount.

OUR RIGHTS:

If we are dissatisfied with an order, we reserve the right to cancel it. In addition, we reserve the Privilege to select our Customers in a particular way. We retain the right to cancel any orders we are dissatisfied with (this includes orders with a minimum quantity, orders with delivery conflicts, etc.). We Retain the RIGHT to Select Our Clientele Based on Their Respective Needs.

Regarding the use of your personal information, you are granted certain rights. Before we can consider your request, we will need to verify your identity. If you want to exercise any of these rights, you will need to provide us with two pieces of identification so that we can verify that you are the data subject. Documents such as a Drivers license, utility bill, or passport are acceptable examples.

You have the right to be informed, which means that you are entitled to receive information regarding the utlization and collection of the private data that you give. This privacy policy describes the reasons for collecting and storing your personal information, the length of time that information will be kept, the recipients of that information, and other pertinent details. If you have any questions about the reasons we process your data, you can reach us through the means specified above.

Right of access:

You have the right to be informed of our processing of any of your personal information and to obtain a copy of any such information that we may have. For us to locate your data, we would require as much information as we possibly can get our hands on. After we have processed your request and received it, we will get back to you within the next 28 days. If you would like to make use of this right, please get in touch with us using the information provided up top.

Right to restructuring:

You have the right to have any wrong personal data corrected or completed, depending on the situation. You have the option of putting your request forward either verbally or in writing. For us to locate your data, we will need as much information as we possibly can get our hands on.

Right to removal:

This right, sometimes known as the “right to be forgotten,” gives you the ability to request that we delete your personal information in situations in which there is no compelling reason for us to do so.

After receiving a request, we will review it and let you know what we have decided within twenty-eight days of receiving the request. If you would like to make use of this right, please get in touch with us using the information provided up top.

Right to request processing restrictions:

After receiving a request, we will review it and let you know what we have decided within twenty-eight days of receiving the request. If you would like to make use of this right, please get in touch with us using the information provided up top. This is known as the “right to data portability.”

 After we have processed your request and received it, we will get back to you within the next 28 days. If you would like to make use of this right, please get in touch with us using the information provided up top.

Legitimate interests and legal duties

the basis for your objection should be the specific circumstances of your case. If we can demonstrate compelling legitimate grounds that are more important than your interests, then we are allowed to continue processing the data.

Direct marketing

you have the unrestricted right to request that we discontinue processing your data for the purposes of direct marketing at any time. We will get to work on fulfilling your request as soon as we can.

Research in scientific and historical fields, as well as statistics

 The basis for your criticism should be the specifics of your circumstance. We reserve the right to ignore your objection if we are conducting research in which the processing is required to perform a public duty. If you would like to make use of this right, please get in touch with us using the information provided up top.

You have rights in regard to automated decision-making, which also includes profiling, and these rights protect you if automated decision-making or profiling is used.

If we make a decision that is solely based on automated processes, such as profiling, and that decision has significant legal or other repercussions for you, we are only allowed to do so if it is in connection with a contract that we have with you, if the law gives us that right, or if you have given us your express consent.

If something like this occurs, we will let you know, and we will also explain how you can ask for human intervention or contest the judgment. If you would like to make use of this right, please get in touch with us using the information provided up top.

VISITING US

Visits are welcome at MIDLANDS WHOLESALER LIMITED, but only with a prior appointment arrangement. It can take anything from four to eight weeks to get an appointment set. Send us a polite E-mail requesting an appointment so that we may provide you with additional information and take your bookings.

PAYMENT TERMS

Any and all payments for products are required to be made by means of an international wire transfer that is sent directly to one of our bank accounts that are located in England. Your consignment will be dispatched as soon as payment is received in one of our bank accounts, as shown on our signed invoice. To resolve any misunderstandings that may arise between the client and the sales team after payment, we ask that you get in touch with us by phone or e-mail.

Also, please send a scanned copy of the payment confirmation from your bank to our e-mail address so that we can immediately release your order or consignment to be dispatched. You are responsible for paying any fees associated with the bank transfer and the charges associated with shipping and insurance. As soon as we have received payment for your order, we will ship it.

There will be no booking confirmation for your order or consignment’s shipment until both the order total and the deposit payment (previously discussed prior to Proforma Invoice issuance) have been deposited into our account.

As for samples, we do not provide samples on every products sold here. So get back to us with the sample request and already have in mind that even if we do provide a sample, it will be at the buyer’s expense and payment for such is either done by TT (Telegraphic Transfer) or wire transfer (WesternUnion, MoneyGram etc).

DOCUMENTATIONS:

We reserve the right to withhold disclosure of certain documentation if we believe it may compromise our providers’ privacy in any way. Protecting the information of our vendors and other suppliers is a priority for our company.

Please do not hesitate to get in touch with us should you require any more clarification regarding these terms.